It took me a while to gain confidence in what I was doing when I started as a Product Manager. Hell, some days I still suffer from Imposter Syndrome, but I’ve found a little bit of a secret weapon to keep in my arsenal when I feel that I’m starting to lose my way – Finding Empathy with the Product and the Customer.
I’m a classic Introvert, and I’m a Product Manager. When I first started this blog, I was tempted to call it The Introverted Product Manager. Any extroversion that you have seen from me really is just manufactured for the masses, and by the end of a heavy day of pretending to be an Extrovert, it really takes its toll. I’ve always thought of it more as putting on one of those dollar-store white masks that heist movies have made popular. Sometimes it can be stifling if you wear it too long.
For the last month, I’ve moved completely out of my comfort zone, taking a job in a totally different industry. I’m still in a (nascent) Product group, but it’s not in media for the first time in my career. I’ve been more than a little lost when it comes to defining product needs and also the Big Kahuna, Product Success.