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Finding Empathy

Finding Empathy

It took me a while to gain confidence in what I was doing when I started as a Product Manager. Hell, some days I still suffer from Imposter Syndrome, but I’ve found a little bit of a secret weapon to keep in my arsenal when I feel that I’m starting to lose my way – Finding Empathy with the Product and the Customer.

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Product Management as an Introvert

Product Management as an Introvert

I’m a classic Introvert, and I’m a Product Manager. When I first started this blog, I was tempted to call it The Introverted Product Manager. Any extroversion that you have seen from me really is just manufactured for the masses, and by the end of a heavy day of pretending to be an Extrovert, it really takes its toll. I’ve always thought of it more as putting on one of those dollar-store white masks that heist movies have made popular. Sometimes it can be stifling if you wear it too long.

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What does Product Success Look Like?

What does Product Success Look Like?

For the last month, I’ve moved completely out of my comfort zone, taking a job in a totally different industry. I’m still in a (nascent) Product group, but it’s not in media for the first time in my career. I’ve been more than a little lost when it comes to defining product needs and also the Big Kahuna, Product Success.

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Fighting for your Product

Fighting for your Product

Everyone is overworked these days, especially when your product is part of a larger entity that has multiple versions of yourself all vying to be the top of the priority list. How do you compete and fight for your Product’s success?

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Developers: Documentation is Your Friend

Developers: Documentation is Your Friend

Most developers that I've worked with over the years will either cringe or scoff at writing their own documentation. The most that you'll get from a select few will be a few lines of comments within their code that they'll refer to as documentation. If you're planning...

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Working Through The Fraud Police

Working Through The Fraud Police

Back in 2011, Amanda Palmer gave a Commencement Speech to the graduating class of the New England School of the Arts that resonated with me more than I really would have liked to have admitted. Prefer the transcript? Head over to her forum post. i am going to tell you...

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The 20-Minute Rule

The 20-Minute Rule

When I first started at my current company, my technical manager said something that I carried with me through my entire development career. "If you make no progress on a task after twenty minutes of work, find someone to help you." That simple phrase carried me...

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The Move

The Move

The phone rang and I knew that this would be the offer. After 14 years as a front-end developer, I was going to be moving into the true business side as a Product Manager for a large-scale site. No, I wouldn't be the only one, and the person that I was going to be...

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